Privacy Policy

Overview

AppSam ("we," "us," or "our") provides inventory management and stockout prediction services for Shopify merchants. This Privacy Policy explains how we collect, use, and protect your information when you use our application and website at appsam.co.

Information we collect

When you install and use AppSam, we may collect:

• Shopify store data: store name, domain, and installation credentials required to connect your store.
• Product and inventory data: product titles, variants, SKUs, inventory levels, and related catalog information.
• Order data: order volumes and line-item details needed to calculate sell-through velocity.
• Account information: your name and email address associated with your AppSam account.
• Usage data: log data such as IP address, browser type, and pages visited on our website.

How we use your information

We use the information we collect to:

• Provide inventory tracking and stockout prediction services
• Send alerts and notifications about inventory levels
• Improve and maintain the AppSam application
• Respond to support requests and communicate with you
• Process billing and manage your subscription
• Comply with legal obligations

Data sharing

We do not sell your personal information or store data to third parties. We may share data with:

• Service providers: hosting, infrastructure, and analytics providers that help us operate AppSam (e.g., cloud hosting platforms).
• Shopify: as required for app functionality and in accordance with Shopify's API terms.
• Legal requirements: when required by law, regulation, or valid legal process.

Data retention

We retain your data for as long as your AppSam account is active or as needed to provide our services. When you uninstall the app or request deletion, we will delete or anonymize your store data within 30 days, except where retention is required by law.

Security

We implement industry-standard security measures to protect your data, including encryption in transit (HTTPS/TLS) and access controls. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Export your data in a portable format

To exercise these rights, contact us at support@appsam.co.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

Contact us

If you have questions about this Privacy Policy, contact us at support@appsam.co.